Shipping Policy

Last updated: 2026

This Shipping Policy explains general shipping information for purchases, requests or product orders made through euronexistech.com, where shipping is available. Shipping conditions may vary depending on product availability, destination, carrier and order details.

1. Shipping availability

Shipping availability is shown during the relevant order or checkout process where applicable. If a product or destination is not available for shipping, the website or support team may inform you before the order is completed.

2. Processing times

Orders and shipping requests are processed after the required order information is received and, where applicable, after payment or order confirmation. Processing times may vary depending on product availability, volume of requests, holidays, weekends or carrier operations.

3. Delivery estimates

Any delivery time shown on the website is an estimate, not a guaranteed delivery date. Delivery may be affected by carrier delays, weather, customs checks, incorrect address details, recipient unavailability, remote locations or events outside our control.

4. Shipping costs

Shipping costs, if applicable, are displayed during the relevant order or checkout process. Do not assume that shipping is free unless it is clearly stated for the relevant product, destination or order.

5. Carriers and tracking

Where tracking is available, tracking information may be sent by email, SMS or another available communication method after the order has been dispatched. The carrier may vary depending on destination, product type and shipping service.

6. Delivery address

Customers are responsible for providing complete and accurate delivery information. If an address is incomplete, incorrect or inaccessible, delivery may be delayed, returned or cancelled. Additional information may be requested to complete delivery.

7. Missed delivery

If a carrier cannot complete delivery because the recipient is unavailable or the address cannot be reached, the carrier may attempt redelivery, leave instructions or return the package according to its own procedures.

8. Damaged or missing packages

If a package arrives damaged or appears to be missing, contact us as soon as possible at [email protected]. Please include your name, order number if available, a description of the issue and photos of damaged packaging or products where relevant.

9. International shipping

International shipping, customs fees, import duties, taxes or local delivery charges may vary by destination. Where applicable, customers may be responsible for customs or import-related costs charged by local authorities or carriers.

10. Shipping support contact

For any shipping-related question, write to: [email protected]